Returns & Exchanges

At Wild Planet, we stand behind the quality of our sustainably-sourced seafood and pantry staples. If you are not completely satisfied with your purchase, we offer a hassle-free return or replacement process within 30 days of delivery.

1

Contact Support

Reach out to our customer care team with your order number and a brief explanation of why the product did not meet your expectations.

2

Verification

For quality control purposes, please provide the lot code found on the bottom of the packaging and a photo if the item arrived damaged.

3

Return Authorization

Once approved, we will provide you with a return authorization number and a prepaid shipping label if a physical return is required.

4

Refund or Replacement

After processing your request, we will issue a full refund to your original payment method or ship out a replacement order at no additional cost.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing